About

Hi, I am Zyad. I work full-time as the sole AI specialist at a mid-sized Sydney creative agency, I am in the final year of a Bachelor of AI at UTS, and I freelance as a designer and developer for small businesses that want a proper presence online and systems that run without them. Here is how I got here.
PDF · 2 pages · 123 KB · Updated 20 Sep 2026
2025

AI Specialist, The General Store
Surry Hills · Sep 2025 to present
Sole technical hire at a 60-person creative agency. Shipped the staff onboarding platform, wrote automation that removed 39 weeks of manual documentation a year, and trained 50+ people on AI tools.
AI Specialist, The General Store
Surry Hills · Sep 2025 to present
Sole technical hire at a 60-person creative agency. Shipped the staff onboarding platform, wrote automation that removed 39 weeks of manual documentation a year, and trained 50+ people on AI tools.

2025
2026

Bachelor of Artificial Intelligence, graduating
UTS · Aug 2024 to Dec 2026
Distinction average. Final-year work includes a court keypoint detector at 0.994 mAP50 shown at UTS Tech Fest, and a RAG chatbot built for UTS FEIT students.
2026

Bachelor of Artificial Intelligence, graduating
UTS · Aug 2024 to Dec 2026
Distinction average. Final-year work includes a court keypoint detector at 0.994 mAP50 shown at UTS Tech Fest, and a RAG chatbot built for UTS FEIT students.
2023

Google UX Design Certificate
Coursera · Apr 2023
User research, journey mapping and stakeholder communication. Where the design half started.
Google UX Design Certificate
Coursera · Apr 2023
User research, journey mapping and stakeholder communication. Where the design half started.

2023
2018

Retail and customer service, Platypus Shoes
Sydney CBD · Nov 2018 to Oct 2021
Beat individual KPIs by 20% or more, trained new staff on POS and sales, and learned how people actually shop.
2018

Retail and customer service, Platypus Shoes
Sydney CBD · Nov 2018 to Oct 2021
Beat individual KPIs by 20% or more, trained new staff on POS and sales, and learned how people actually shop.
All of the above, plus the detail, on two pages.
PDF · 2 pages · 123 KB · Updated 20 Sep 2026